Privacy policy

Flo Moulin Studio (2025)

Last updated: November 2025

Flo Moulin Studio (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website or make a purchase.

By using this website, you agree to the practices described in this Policy.

1. Information We Collect

We collect the following types of information:

a) Information you provide

·       Name

·       Email address

·       Billing and shipping addresses

·       Payment details (processed securely by third parties – we do not store full card numbers)

·       Messages sent via contact forms or email

b) Automatically collected information

When you browse our website, we may collect:

·       IP address

·       Browser type

·       Device information

·       Pages viewed

·       Cookies and tracking data

c) Cookies

Cookies help improve your browsing experience.
You may disable cookies in your browser, but certain features may not function properly.

2. How We Use Your Information

We use your personal data to:

·       Process and deliver your orders

·       Contact you about your purchase

·       Provide customer support

·       Improve our website and services

·       Send newsletters (only if you opt in)

We never sell your information to third parties.

3. Third-Party Services

We use trusted third-party services to operate our website and process payments, including:

·       Shopify / WooCommerce (or whichever platform you use)

·       Stripe / PayPal

·       Email marketing providers (e.g., Mailchimp)

These providers have their own Privacy Policies, and we recommend reviewing them.

4. Data Storage and Security

We take appropriate security measures to protect your data.
However, no online system is 100% secure, and you acknowledge transmission of information is at your own risk.

5. Your Rights (UK GDPR)

You have the right to:

·       Access your personal data

·       Correct inaccurate information

·       Request deletion of your data

·       Withdraw consent for marketing

·       Request a copy of the data we hold about you

To do so, contact: hello@flomoulinstudio.

6. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

7. Contact

If you have any questions, email us at: hello@flomoulinstudio.